Incident Details

This page contains all current information on the status of this incident.



Start

2021-04-01 22:00:00 UTC


End

2021-04-02 02:30:00 UTC


Severity

Minor Performance Issue


Current Status

Resolved


Services Impacted

- MSP Manager (APAC)
- MSP Manager (Europe)
- MSP Manager (Americas)


Description

N-Able® MSP Manager Americas/EMEA/APAC

There is an identified issue with SolarWinds® MSP Manager that is affecting performance. There is an MS Azure Worldwide DNS outage (https://status2.azure.com)
This may result in a minor interruption to the service.



Timeline

2021-04-02 02:30:00 UTC

A fix has been implemented, and this issue should be resolved.

2021-04-01 22:34:43 UTC

We identified cause of the issue and are working on the solution.

2021-04-01 22:00:00 UTC